Product Overview

  • Cooler Options: Available in both Cool and cold or Hot & Cold models.
  • Compatibility: Fits all standard water bottles.
  • Material: Lead-free waterways and stainless steel reservoir for durability and safety.
  • Design: Vandal-resistant taps; UV treated ABS top and front panels, zinc coated steel side panels.
  • Colors: Available in White, Black, and Off White.
  • Warranty: 36-month comprehensive coverage.
  • Please note: Bottle and Filters are optional add-ons and are sold separately.


  • Cold Tank: 3.6-liter Type 304 stainless steel with superior chilling capabilities.
  • Hot Tank: 1.8-liter Type 304 stainless steel with a 500-watt heater for controlled temperature.
  • Taps: NSF Approved, polypropylene self-closing design. Includes safety tap for hot water.

Technical Specifications

  • Refrigeration: Uses R134A gas; capillary tube flow control with no moving parts.
  • Electrical: Certified (Certificate No. 160793), 220v 50hz single phase, 1.5-meter power cord, 1.2 amps full load current.
  • Condenser: Quiet, air-cooled static type without moving parts.
  • Performance: Cold tap temperature approx. 4-10°C, Hot tap temperature approx. 84-89°C.

Warranty Information

The AquaPulse Freestanding Water Cooler is backed by a 36-month comprehensive warranty, with full parts and labor coverage from the date of original sale.

Note: Warranty void if damage occurs due to reverse osmosis or incorrect filtration. Consult a water filter specialist for appropriate filtration solutions.

Shipping and Delivery Policy

Ace Water Shop can ship to virtually any address in mainland Australia, including Tasmania. Unfortunately, outlying islands off the mainland may incur extra charges.

Note that there are restrictions on some products. Our free shipping offer delivers to most areas around Australia, but some regional areas may incur extra charges from the transport company for delivery to your door.

When you place an order, we will estimate delivery dates based on the availability of your items. As a general rule, we aim for all orders to be delivered within 2-7 working days from the date of the order, depending on your location within Australia and the product purchased.

Home Deliveries For the Convenience and Security of Our Customers

  • No Signature Required: All home deliveries are completed without the need for a signature, unless otherwise specified by the customer.
  • Special Instructions: If you have specific delivery preferences or require a signature upon delivery, please provide these instructions during the checkout process in the designated notes section on the cart page. We will do our best to accommodate all such requests.

Surcharge Chart for Heavy or Bulky Items

Additional shipping charges apply to some items of unusual size or weight. If a surcharge applies to your order, it will be indicated on the product page or during checkout. If a freight quote is necessary, we'll contact you with the additional surcharge as quoted by our courier, if applicable.

Freight is calculated per order, based on the destination and items being shipped. We provide free shipping for metro areas, but outside these areas, we request a quote upon receiving an order. Freight costs depend on the cubic size and/or weight of the product, the destination, and the level of service required.

If an item cannot be delivered to the provided address or if you place an order without acknowledging the freight quote, we will contact you via email with the extra shipping fee after the order is paid. You will need to pay the extra fee for the order to be delivered. Orders without shipment service or those declined due to extra shipping fees will be canceled and refunded automatically with email notification.

Change of Mind Request Procedure

We offer a 30-day no-questions-asked return policy for our ace water filtration systems, minus return shipping costs. We also offer an unlimited 2-year warranty on our compressors and a 12-month warranty on all parts of our Ace Water Coolers & Purifiers.

  1. Consult with us about any change of mind refund request before returning the product.
  2. Contact us via email at acewatercoolers@gmail.com or chat with us on the website, providing pictures or video that shows the condition of the received product and explaining why you wish to return it.
  3. Returns due to change of mind must be arranged by the customer.
  4. If a change of mind return is accepted, we will refund the item price minus return postage and a restocking fee of 10% of the item price and the shipping fee, or just the restocking fee if no return address was provided. For items returned to sender before receipt, the refund will include a restocking fee and the shipping fee, provided after the item is received back at our facility.

Waterworks Water Coolers Warranty

We offer a 36-month comprehensive warranty on bottle top & POU coolers and the IC8 chiller from the date of purchase. Most transactions may not be covered by the Australian Consumer Law (ACL), but all goods are warranted to the level provided by Waterworks Australia. Returns, for warranty purposes or otherwise, must be pre-approved and at our expense.

Under the ACL, consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The guarantees, rights, and remedies under the ACL vary significantly by factors such as industry standards and the nature of the product. Waterworks Australia adopts this approach for its warranty policies.