Product Overview

Introducing the AquaFlow Plumbed-in Water Cooler, your reliable solution for continuous, quality water supply. This innovative water cooler is designed to offer convenience and efficiency, making it a perfect fit for both office and home environments. With its ability to connect directly to the mains water supply, the AquaFlow cooler provides an endless stream of fresh, filtered water in either hot and cold or cool and cold options.


  • Flexible Design: Choose between benchtop or floor-standing models to suit your space requirements.
  • Temperature Variants: Select from Hot & Cold or Cool & Cold models to cater to your drinking preferences.
  • Large Capacity: Features a HUGE 14.3L Cold Tank made of high-density polypropylene, ensuring durability, rust resistance, and ease of maintenance.
  • Safety Measures: Comes with NSF approved, durable polypropylene lever type taps with a self-closing design and fast flow. Includes a standard hot safety tap on hot/cold models.
  • Robust Construction: The cooler is encased in a sleek, Gloss Cloud White cabinet. The top and front panels are molded from UV-treated ABS, while the side panels are made from zinc-coated steel sheets, coated in polymer polyester resin for extra protection.


  • Cold Tank: 14.3-liter capacity, constructed from high-density polypropylene for toughness and ease of cleaning.
  • Hot Tank: 1.8-liter capacity, made from type 304 stainless steel with a 500-watt sheathed heater to ensure precise temperature control.
  • Taps: Equipped with NSF approved, durable polypropylene lever type taps featuring a self-closing design and fast flow. Hot safety tap is standard on hot/cold models.
  • Float Assembly: Incorporates a one-stage polyethylene float system to maintain water level and shut off when full.


    The AquaFlow Water Cooler must be installed in accordance with local plumbing laws. A certified Pressure Limiting Valve is required for installation, and failure to install one will void the warranty.


    • Cooling Capacity: Depending on room temperature, the cooler can dispense between 18 to 44 cups per hour at 10°C.
    • Heating Capacity: The hot tap can heat water to approximately 84 - 89°C.

    Shipping Weights & Dimensions:

    • Models: Available in different models with weights ranging from 16kg to 21kg.
    • Dimensions: All models have a width of 33cm and depth of 33cm, with heights varying between 70cm and 115cm depending on the model.


    The AquaFlow Plumbed-in Water Cooler comes with a 36 Month Comprehensive Warranty, providing full parts and labor coverage from the date of the original sale.

    Shipping and Delivery Policy

    Ace Water Shop can ship to virtually any address in mainland Australia, including Tasmania. Unfortunately, outlying islands off the mainland may incur extra charges.

    Note that there are restrictions on some products. Our free shipping offer delivers to most areas around Australia, but some regional areas may incur extra charges from the transport company for delivery to your door.

    When you place an order, we will estimate delivery dates based on the availability of your items. As a general rule, we aim for all orders to be delivered within 2-7 working days from the date of the order, depending on your location within Australia and the product purchased.

    Home Deliveries For the Convenience and Security of Our Customers

    • No Signature Required: All home deliveries are completed without the need for a signature, unless otherwise specified by the customer.
    • Special Instructions: If you have specific delivery preferences or require a signature upon delivery, please provide these instructions during the checkout process in the designated notes section on the cart page. We will do our best to accommodate all such requests.

    Surcharge Chart for Heavy or Bulky Items

    Additional shipping charges apply to some items of unusual size or weight. If a surcharge applies to your order, it will be indicated on the product page or during checkout. If a freight quote is necessary, we'll contact you with the additional surcharge as quoted by our courier, if applicable.

    Freight is calculated per order, based on the destination and items being shipped. We provide free shipping for metro areas, but outside these areas, we request a quote upon receiving an order. Freight costs depend on the cubic size and/or weight of the product, the destination, and the level of service required.

    If an item cannot be delivered to the provided address or if you place an order without acknowledging the freight quote, we will contact you via email with the extra shipping fee after the order is paid. You will need to pay the extra fee for the order to be delivered. Orders without shipment service or those declined due to extra shipping fees will be canceled and refunded automatically with email notification.

    Change of Mind Request Procedure

    We offer a 30-day no-questions-asked return policy for our ace water filtration systems, minus return shipping costs. We also offer an unlimited 2-year warranty on our compressors and a 12-month warranty on all parts of our Ace Water Coolers & Purifiers.

    1. Consult with us about any change of mind refund request before returning the product.
    2. Contact us via email at acewatercoolers@gmail.com or chat with us on the website, providing pictures or video that shows the condition of the received product and explaining why you wish to return it.
    3. Returns due to change of mind must be arranged by the customer.
    4. If a change of mind return is accepted, we will refund the item price minus return postage and a restocking fee of 10% of the item price and the shipping fee, or just the restocking fee if no return address was provided. For items returned to sender before receipt, the refund will include a restocking fee and the shipping fee, provided after the item is received back at our facility.

    Waterworks Water Coolers Warranty

    We offer a 36-month comprehensive warranty on bottle top & POU coolers and the IC8 chiller from the date of purchase. Most transactions may not be covered by the Australian Consumer Law (ACL), but all goods are warranted to the level provided by Waterworks Australia. Returns, for warranty purposes or otherwise, must be pre-approved and at our expense.

    Under the ACL, consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The guarantees, rights, and remedies under the ACL vary significantly by factors such as industry standards and the nature of the product. Waterworks Australia adopts this approach for its warranty policies.