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Post-Distillation Carbon Filtration
Activated Carbon Filter Sachets serve as the critical final stage in the water distillation process. While thermal distillation effectively removes heavy metals, dissolved solids, and physical impurities, it cannot always capture certain volatile organic compounds (VOCs).
Because some VOCs possess a lower boiling point than water, they can vaporize and condense alongside the purified steam. These high-density carbon sachets are engineered to intercept the condensed distillate, adsorbing any residual gases to ensure the water is completely odorless and neutral in taste.
Filtration Capabilities & Specifications
This package includes 20 individual high-quality filter sachets. Each sachet is manufactured with a high-density carbon fill, containing approximately double the activated media found in standard replacement filters.
- Odor & Taste Neutralization: Effectively strips away gaseous impurities and VOCs that survive the boiling process, resulting in exceptionally fresh, clean-tasting water.
- Extended Service Life: The doubled carbon density provides a longer operational lifespan per sachet before media saturation occurs.
- System Compatibility: Universally compatible with standard drinking water steam purifiers and distillation collection nozzles.
System Maintenance: These carbon sachets work highly effectively alongside standard descaler steam cleaners to keep your entire distillation setup running at peak efficiency. Compatible hardware and maintenance supplies can be found in our ace water distillers collection.
Understanding the Distillation Process
Distilled water is a specific type of highly purified water achieved through a rigorous thermal cycle. Raw tap water is heated inside a boiling chamber until it converts completely into vapor.
Impurities that do not boil at or below the boiling point of water—such as heavy metals, minerals, and particulate matter—are left behind in the original container. The pure steam is then routed through a cooling coil where it condenses back into a liquid state.
A standard 4-liter (approx. 1 gallon) steam distiller will typically take between 5 and 6 hours to complete this full vaporization and condensation cycle.
Frequently Asked Questions
Why do I need a filter if the water is already distilled?
While distillation leaves behind heavy solids and minerals, certain chemicals (VOCs) turn into gas at lower temperatures than water. These gases can travel with the steam. The activated carbon filter acts as a safety net to catch these lingering odors and gases before the water enters your collection jug.
How many sachets are included in this package?
This package contains 20 individual high-density activated carbon filter sachets, providing a long-lasting supply for routine maintenance.
Where do I place the carbon filter sachet?
The sachet is typically placed inside the specialized nozzle or glass sleeve assembly located between the distiller's drip spout and your glass or plastic collection jug.
Shipping and Delivery Policy
Ace Water Shop can ship to virtually any address in mainland Australia, including Tasmania. Unfortunately, outlying islands off the mainland may incur extra charges.
Note that there are restrictions on some products. Our free shipping offer delivers to most areas around Australia, but some regional areas may incur extra charges from the transport company for delivery to your door.
When you place an order, we will estimate delivery dates based on the availability of your items. As a general rule, we aim for all orders to be delivered within 2-7 working days from the date of the order, depending on your location within Australia and the product purchased.
Home Deliveries For the Convenience and Security of Our Customers
- No Signature Required: All home deliveries are completed without the need for a signature, unless otherwise specified by the customer.
- Special Instructions: If you have specific delivery preferences or require a signature upon delivery, please provide these instructions during the checkout process in the designated notes section on the cart page. We will do our best to accommodate all such requests.
Surcharge Chart for Heavy or Bulky Items
Additional shipping charges apply to some items of unusual size or weight. If a surcharge applies to your order, it will be indicated on the product page or during checkout. If a freight quote is necessary, we'll contact you with the additional surcharge as quoted by our courier, if applicable.
Freight is calculated per order, based on the destination and items being shipped. We provide free shipping for metro areas, but outside these areas, we request a quote upon receiving an order. Freight costs depend on the cubic size and/or weight of the product, the destination, and the level of service required.
If an item cannot be delivered to the provided address or if you place an order without acknowledging the freight quote, we will contact you via email with the extra shipping fee after the order is paid. You will need to pay the extra fee for the order to be delivered. Orders without shipment service or those declined due to extra shipping fees will be canceled and refunded automatically with email notification.
Change of Mind Request Procedure
We offer a 30-day no-questions-asked return policy for our ace water filtration systems, minus return shipping costs. We also offer an unlimited 2-year warranty on our compressors and a 12-month warranty on all parts of our Ace Water Coolers & Purifiers.
- Consult with us about any change of mind refund request before returning the product.
- Contact us via email at acewatercoolers@gmail.com or chat with us on the website, providing pictures or video that shows the condition of the received product and explaining why you wish to return it.
- Returns due to change of mind must be arranged by the customer.
- If a change of mind return is accepted, we will refund the item price minus return postage and a restocking fee of 10% of the item price and the shipping fee, or just the restocking fee if no return address was provided. For items returned to sender before receipt, the refund will include a restocking fee and the shipping fee, provided after the item is received back at our facility.
Waterworks Water Coolers Warranty
We offer a 36-month comprehensive warranty on bottle top & POU coolers and the IC8 chiller from the date of purchase. Most transactions may not be covered by the Australian Consumer Law (ACL), but all goods are warranted to the level provided by Waterworks Australia. Returns, for warranty purposes or otherwise, must be pre-approved and at our expense.
Under the ACL, consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The guarantees, rights, and remedies under the ACL vary significantly by factors such as industry standards and the nature of the product. Waterworks Australia adopts this approach for its warranty policies.

